Email us at support@rocketgrip.eu with your order number and a short description of the issue.
Please include:
- Damaged item: clear photos of the damage.
- Incorrect item: a photo of what you received, including its label or size marking.
- Missing item: which item is missing and a photo of the items you received.
If your item arrived damaged, we’ll review the photos and arrange a replacement at no cost to you. For incorrect or missing items, we’ll check what happened and explain the next steps.
Keep the packaging and don’t send anything back unless we ask you to.